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FAQ
1. What sizes of units do you have?
We have 5x10's, 10x10's, 10x15's, 10x20’s, and 12x30’s standard units. And we have 4x8's, 6x8's, 8x8's, and 10x10's that are climate controlled.
2. What is the cost of a unit?
Call (931) 684-8585 for prices and availability.
Note: The 4x8's and 8x8's have an average ceiling height of 11', so a lot of stackable items will fit.
The 6x8's and 10x10's have an average ceiling height of 9 ½', the best if needing more floor space.
The 12x30’s have a 14 ½ foot ceiling, but a 12 ft. high door.
Most people who need a climate controlled unit, also need an outside unit. We discount $5.00 per unit per month for multiple unit rentals.
3. Do you have a security deposit?
Yes, we do. The $20.00 security deposit is refundable. The deposit includes a heavy-duty weatherproof Masterlock with one key. The security deposits on the 12x30’s with double doors are $25.00 with 2 locks being provided.
4. What size unit do I need?
The 5x10's are the size of a walk in closet. They will hold a washer & dryer, and boxes, or they can hold the contents of one bedroom (headboard, foot board, mattresses, dresser, night stand, chest and boxes). All 5x10's are on the ends of the outside buildings.
The 10x10's are our most popular unit. They will hold the contents of a small one bedroom apartment with no appliances. 10x10’s are on aisles three, four, five and seven.
The 10x15's will hold a one to two bedroom apartment with appliances. They are on aisle six.
The 10x20's will hold a two to three bedroom apartment with appliances. They are on the aisle directly behind the office, and in aisle eight.
The 12x30’s will hold items as large as a boat or car. They have pull in/pull out access, and also electricity on a 1 hour timer.
If they have a long trailer that they are moving, aisle eight is the best location because there is 50 feet of clearance. A tractor/trailer rig can go all of the way around the buildings.
5. What access do I have?
You have 24 hour access to your storage unit.
6. What are your office hours?
7am to 6pm Monday thru Saturday and
1pm to 6pm on Sundays
7. Where are you located?
We're just off of 231 North. Turn between Harvey's Gym and the Fit Club across from Lowe's. Follow the street all the way to the stop sign. You are right in front of our place. The office is just to your left. Also, Green Lane is the southern extension of Midland Road.
8. What type of security features do you have?
We have:
a) 25 digital cameras with 4 terabytes (2,000 gigabytes) of digital storage.
b) Computer controlled gates. Each customer has their own individual code. The computer tracks each person as they enter and when they exit.
c) The manager lives on-site (upstairs).
d) Commercial fencing and lighting.
9. What kinds of things do people store in the climate controlled units?
Most people store antiques, wood furniture, leather furniture, artwork & pictures, and items that harmed by extreme heat, cold, or humidity.
10. Do your standard units roofs leak?
No, we are a new facility. Even in the standard units there is "double bubble" insulation in the roof to prohibit condensation from forming which is common in metal roofs.
11. How does the truck & trailer thing work?
For free use of the truck or trailers:
a. They must be bringing their belongings TO Stor-N-Lock. We do not provide free use of the truck or trailers to move out. The trailers may be rented to move out at a rate of $25.00 per day (charged as a point of sale or POS).
b. Rent a unit for $50 or more.
c. Take full responsibility for any damage to our truck by signing the "Equipment Damage Responsibility" Form.
d. Provide a copy of their driver's license and proof of insurance.
e. Refill the truck with diesel. The truck is full of fuel and should be returned full.
f. Use the truck or trailer in one of two time frames. It can be used from 7am to 12 noon OR 1pm to 5:30pm. If the truck or trailer is returned after the allowed time frame, a $9.95 per hour (for 1 to 60 minutes) will be charged.
a. The truck or trailer is not to be used more than a 50 miles radius from Stor-N-Lock. (100 mile round trip limitation).
(Any exceptions must be approved
Currently there are no questions and answers
STOR-N-LOCK, Inc.
1703 Green Lane, Shelbyville, TN 37160
931-684-8585
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